Emotional Pro

Anne Kreamer and J. Walter Thompson fielded the first of two groundbreaking national polls targeting men and women between the ages of 18 and 64 and emotions in the workplace. They found that crying on the job has no impact on success—at all levels—and that 88% of all workers believe being sensitive to the emotions of others at work is an asset and a positive trait. Considering they also found ¾ of all Americans are frustrated at work, Anne Kreamer’s new book promises to be a boon to our “new Workplace,” revealing an Emotion Management Toolkit so working Americans can cope more easily with emotionally challenging situations in the workplace. Anne Kreamer appears on Internet radio’s Full Power Living on Thursday, August 18, 2011 (9 a.m. PT or iTunes subscription). Toll-free call-in is also available over 800-630-7858.

Nobody has to be told that there is a lot of crying, bullying and yelling in the workplace. There’s also lots of friendship and laughter accompanying creative collaboration, too. So why do we, as a society, treat emotions in the workplace as shameful? And how is it, in our culture that strives for gender equality, we apply different rules about emotion in the workplace to men and women? Kreamer’s study shows that suppressing emotion at work can also have a negative impact on the bottom line of businesses. These are some of the questions to be investigated during Anne Kreamer’s live appearance August 18, when her new book, IT’S ALWAYS PERSONAL: Emotion in the New Workplace is explored.