EmotionalPro

3/29/2007 Thursday 9am to 10am Pacific Time
If you can’t (or won’t) get help, listen to Peggy Collins. If you’re an overloaded employee who won’t seek assistance, an overachieving manager who doesn’t delegate or an overwhelmed supermom who picks up the kids while closing the biggest sale of her career by cell phone, you’ll want [...]

 

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3/22/2007 Thursday 9am to 10am Pacific Time
Attention Baby Boomers! And everyone else! Even if you have been healthy all your life and are famous for non-attendance at annual checkups, what’s happening in medicine matters to you. Find out why a recent neurological surgeon’s meeting was vitally concerned about how to attract neurosurgeons to California (and [...]

 

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3/15/2007 Thursday 9am to 10am Pacific Time
How well can you make cold calls if you’re an Introvert? What emotions do you have to work through when you’re in a job that requires you to be “out there” with customers, co-workers, and other contacts, yet you are an Introvert, perhaps dreading doing anything other than staying [...]

 

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3/8/2007 Thursday 9am to 10am Pacific Time
Most people in business really dislike getting complaints. They learn to work with them, ease the customer through their upset; but most don’t really like them. But what if complaints are really a gift that help us improve our business, connect more deeply with our customers and learn? We’re [...]

 

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James intended to get a lot of work done on Wednesday. That was his telecommuting day, when he could work from home. Tuesday night he made a list of the four things he planned to accomplish: tally and submit his work expenditures for the past month for reimbursement, tie up the loose [...]

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